Vertex Medical Solutions Logo

V.O.S.S. — Epic EHR Integration

Vertex Online Scheduling and Submission • FHIR R4 Backend Services

Application Overview

Vertex Medical Solutions develops V.O.S.S. (Vertex Online Scheduling and Submission), a comprehensive anesthesia practice management platform used by anesthesiology groups across the United States. The platform handles provider scheduling, case management, billing, and claims submission.

The Epic FHIR integration extends V.O.S.S. with automated access to clinical and administrative data already captured in a facility's Epic EHR, eliminating redundant manual data entry and reducing transcription errors for anesthesia teams.

Application Type: Backend System (server-to-server)
Authentication: SMART Backend Services (OAuth 2.0 client_credentials with signed JWT)
FHIR Version: R4 (4.0.1)
End Users: Anesthesiologists, CRNAs, and practice administrators — no direct patient access

How V.O.S.S. Uses Epic Data

Patient Demographics (Active)

When an anesthesia provider completes a case at an Epic-integrated facility, V.O.S.S. retrieves the patient's demographic, insurance, and guarantor information from Epic. This data pre-populates the billing record, replacing manual entry from paper face sheets.

OR Schedule (Planned)

V.O.S.S. will retrieve upcoming surgical schedules to pre-populate the daily anesthesia schedule with patient, surgeon, procedure, and time information. This supports both:

FHIR Resources Accessed

FHIR Resource Operations Purpose Status
Patient Read, Search Look up patient by MRN; retrieve demographics Active
Coverage Read, Search Retrieve active insurance coverage for patient Active
Account Read, Search Retrieve guarantor and billing account information Active
Appointment Read, Search Retrieve scheduled surgeries and OR appointments Planned
Practitioner Read, Search Resolve surgeon and provider references Planned
Location Read, Search Resolve facility and OR room references Planned

V.O.S.S. performs read-only access. No data is written back to Epic at this time.

Data Handling and Privacy

Security

Encryption in Transit

All FHIR API calls use TLS 1.2+. No patient data is transmitted over unencrypted channels.

Encryption at Rest

Patient data is stored in AWS RDS with AES-256 encryption. Backups are encrypted.

Authentication

RSA-signed JWT assertions (RS384) for token acquisition. Private keys stored securely on the application server with restricted file permissions. Access tokens are short-lived and cached only in memory.

Audit Logging

All FHIR API calls are logged with timestamps, facility, patient identifiers, and response status. Schedule modifications are tracked in a comprehensive audit table.

Access Control

Only authenticated administrators can configure EMR integrations. Provider access is role-based and group-scoped.

Error Isolation

FHIR API failures are logged and reported but never block clinical workflows. Case completion proceeds regardless of EMR connectivity status.

ONC Health IT Certification Criteria Applicability

V.O.S.S. is a specialized anesthesia practice management system that functions as a consumer of FHIR data from certified EHR systems. The following ONC certification criteria (45 CFR 170.315) are addressed as applicable to our integration:

Criterion Applicability
(d)(1) Authentication, access control, authorization Implemented. Role-based access with session management and group-scoped permissions.
(d)(9) Trusted connection Implemented. TLS 1.2+ for all FHIR API communication. SMART Backend Services OAuth 2.0.
(d)(10) Auditing actions on health information Implemented. All FHIR calls and data modifications logged with user, timestamp, and action.
(d)(13) Multi-factor authentication Not applicable. V.O.S.S. is a backend system; FHIR access uses certificate-based machine authentication, not user-interactive login.
(g)(7)-(g)(10) Application access / Patient selection / Data export Not applicable. V.O.S.S. does not provide a patient-facing portal or expose APIs for patient data access. It consumes data from the facility's certified EHR.

Criteria related to clinical decision support, computerized provider order entry, e-prescribing, and clinical data exchange are not applicable as V.O.S.S. does not perform these functions. V.O.S.S. operates downstream of the facility's certified EHR system for billing and scheduling purposes only.

Support and Contact

For questions about this integration or to request technical documentation: